Privacy Policy

Overview

Indigenux respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, subscribe to updates, request a quote, use customer-facing features, or interact with our administrative tools.

By using our website or submitting information through our forms, you agree to the practices described in this Privacy Policy.

Information we collect

We collect information you choose to provide through our website, including contact form submissions, newsletter signups, quote request details, service inquiries, and communications sent to us.

This may include your name, email address, phone number, role, team name, business or organization name, website URL, subject, message, project notes, selected service tiers, selected service features, timeline, budget, integration needs, and other details you provide.

For newsletter and contact management, we may store subscription status, unsubscribe tokens, source information, contact type, submitted-at timestamps, and related communication preferences.

For administrative users, we may collect account and login-related information such as name, email address, password authentication data, session records, access tokens, expiration timestamps, and role or access information needed to operate the admin dashboard.

Quote requests and service planning

Our quote request experience allows visitors to select service tiers, services, and feature requirements, then provide contact details and project notes. We use this information to understand your needs, prepare estimates, follow up with you, and support statement-of-work planning.

Some quote functionality may generate a downloadable quote summary in your browser. Where a quote request is submitted or otherwise shared with us, we may retain the information as part of our customer relationship and service planning records.

Newsletter, contact forms, and unsubscribe preferences

When you subscribe to updates or submit a contact form, we may use your information to respond to your request, send confirmations, deliver administrative messages, and provide newsletters or promotional communications where permitted by law.

You may unsubscribe from marketing communications at any time using the unsubscribe link or unsubscribe page provided in our emails. We may retain limited information necessary to record and honor your unsubscribe request.

Customer accounts and administrative access

Certain areas of the application may be available only to authorized users, administrators, staff, or customers. We use account and session information to authenticate users, maintain security, control access, manage content, send communications, and operate dashboard features.

Administrative authentication information may be stored using secure server-side records and browser storage where needed to keep authorized users signed in. You should use a trusted device and sign out when using shared computers.

Automatically collected information, analytics, and cookies

When you visit our website, we may automatically collect technical and usage information, such as IP address, browser type, device information, operating system, referring pages, pages viewed, dates and times of visits, and interactions with website features.

We may use cookies, local storage, analytics tools, logging, and similar technologies to keep the site functional, maintain admin sessions, understand website performance, measure engagement, troubleshoot errors, improve user experience, and protect against fraud or misuse.

Most browsers allow you to manage or disable cookies and local storage through browser settings, but some features may not function properly if these technologies are disabled.

How we use information

We use collected information to respond to inquiries, manage newsletter subscriptions, prepare proposals and quotes, deliver services, operate customer and admin features, provide support, send service-related communications, improve the website, analyze performance, protect the security of our systems, comply with legal obligations, and maintain business records.

We may also use information to send marketing communications about services, products, updates, and company news where permitted by law or with your consent where required.

How we share information

We do not sell personal information.

We may share information with trusted service providers that help us operate our website and business, including hosting providers, cloud infrastructure providers, database providers, email delivery services, analytics providers, customer relationship management tools, security providers, and technical support vendors.

We may also disclose information if required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, users, systems, property, or the public.

If we are involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction subject to appropriate protections.

Data retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, manage subscriptions, maintain business and financial records, resolve disputes, enforce agreements, secure our systems, and comply with legal obligations.

When information is no longer needed, we take reasonable steps to delete, de-identify, or securely archive it according to our operational needs and applicable law.

Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

No website, database, email system, or internet transmission is completely secure. You are responsible for using strong passwords, protecting your login credentials, and notifying us if you believe your information or account access has been compromised.

Your choices and rights

Depending on your location and applicable law, you may have the right to request access to personal information we hold about you, request correction, request deletion, object to certain processing, restrict certain uses, request a copy of your information, or withdraw consent where processing is based on consent.

You can unsubscribe from marketing emails using the unsubscribe mechanism provided in those messages. To make a privacy request, contact us using the information below.

Third-party links and services

Our website may link to third-party websites, tools, platforms, or services. We are not responsible for the privacy practices, security, or content of third-party services. You should review their privacy policies before providing information to them.

Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child in violation of applicable law, we will take appropriate steps to delete it.

International users

If you access our website from outside the jurisdiction where our systems or service providers operate, your information may be transferred to, stored in, or processed in a location with data protection laws different from those in your region.

Changes to this policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date shown above. Continued use of the website after the updated policy is posted means you acknowledge the revised policy.

Contact us

If you have questions about these Terms and Conditions, please contact us at legal@indigenux.com or through the contact form on our website.