Terms and Conditions

Overview

These Terms and Conditions govern your access to and use of the Indigenux website, quote request tools, contact forms, newsletter features, customer-facing experiences, administrative areas, digital products, and related services.

By visiting the website, submitting a form, requesting a quote, subscribing to communications, accessing an account, or otherwise interacting with our services, you agree to these Terms. If you do not agree, you should not use the website or services.

About Indigenux services

Indigenux provides technology, implementation, application development, support, analytics, platform operations, workflow automation, and related consulting services. The website may describe service tiers, product concepts, implementation packages, partnership or media opportunities, managed support options, and other offerings.

Website descriptions are provided for general informational and planning purposes. Specific deliverables, timelines, responsibilities, fees, acceptance criteria, support obligations, and ownership terms should be confirmed in a written proposal, statement of work, order form, master services agreement, or other written agreement signed or accepted by the parties.

Eligibility and authority

You may use the website and services only if you are legally able to enter into a binding agreement. If you use the website or submit information on behalf of a business, team, organization, sponsor, or other entity, you represent that you have authority to act on that entity's behalf.

You are responsible for ensuring that all information you submit is accurate, current, and complete, including contact details, project notes, requirements, budget information, timeline information, selected service tiers, and account details.

Quote requests and planning estimates

The quote request experience may allow you to select service tiers, services, feature requirements, and project information to generate a working estimate or downloadable quote summary. These estimates are for planning only and are not binding offers, final prices, or guaranteed delivery commitments.

Final pricing, scope, timeline, assumptions, dependencies, exclusions, and payment terms are subject to review by the Indigenux team and must be confirmed through an official proposal, statement of work, invoice, order form, or other written agreement.

Any automatically generated quote summary may rely on placeholder pricing, estimated service bundles, and information you provide. We may revise or withdraw an estimate if requirements change, information is incomplete, third-party costs change, or additional discovery is needed.

Accounts, dashboards, and administrative access

Some features may be available only to authorized customers, administrators, staff, or approved users. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account or session.

You agree not to share restricted access, bypass authentication controls, interfere with administrative tools, misuse customer or subscriber information, or access areas of the application that you are not authorized to use.

We may suspend, restrict, or terminate access to account-based or administrative features if we believe access has been compromised, misused, or used in violation of these Terms or applicable law.

Contact forms, newsletter, and communications

When you submit a contact form, newsletter signup, quote request, partnership inquiry, media inquiry, or other communication, you authorize us to use the information you provide to respond, provide confirmations, deliver requested communications, and follow up about relevant services or opportunities.

If you subscribe to newsletters or promotional communications, you may unsubscribe using the unsubscribe link or unsubscribe page included in those communications. We may still send non-marketing messages related to active requests, account access, service delivery, security, or transactions.

You agree not to submit false, misleading, abusive, unlawful, infringing, confidential, or unauthorized information through our forms or communication tools.

Acceptable use

You agree not to use the website or services to violate any law, infringe another person's rights, transmit malicious code, scrape or harvest data without permission, overload or disrupt the website, test vulnerabilities without authorization, impersonate another person, or interfere with the security or operation of our systems.

You also agree not to reverse engineer, copy, reproduce, resell, or exploit any part of the website, administrative tools, quote logic, service catalog, designs, source code, content, or platform functionality except as expressly permitted by us in writing.

Client materials and submitted content

You retain ownership of materials, information, files, brand assets, business requirements, project notes, and other content you provide to us. You grant Indigenux a limited right to use those materials as necessary to evaluate requests, prepare proposals, provide services, communicate with you, operate the website, and fulfill the purpose for which the materials were submitted.

You represent that you have all rights and permissions necessary to provide submitted content and that our use of it as contemplated by these Terms will not violate the rights of any third party or any applicable law.

Intellectual property

The website, visual design, branding, text, graphics, service descriptions, code, components, layouts, workflows, quote tools, documentation, and other materials made available by Indigenux are owned by Indigenux or its licensors and are protected by intellectual property laws.

No rights are granted to you except the limited right to access and use the website for its intended purpose. Ownership of custom work product, deliverables, pre-existing materials, reusable tools, templates, frameworks, and third-party materials will be governed by the applicable written agreement or statement of work.

Third-party services and integrations

Our website and services may reference, connect with, or depend on third-party platforms, hosting providers, analytics tools, email delivery systems, payment systems, CRM tools, databases, APIs, open-source libraries, and other third-party services.

Third-party services are governed by their own terms and policies. We are not responsible for third-party outages, changes, fees, security incidents, data practices, or service limitations, except to the extent expressly stated in a separate written agreement.

Fees, payment, and taxes

Unless otherwise stated in a separate written agreement, fees, deposits, milestones, payment schedules, taxes, expenses, and late-payment terms will be specified in the applicable proposal, invoice, statement of work, order form, or services agreement.

You are responsible for paying approved charges when due and for providing accurate billing information. Any taxes, duties, platform fees, processing fees, or third-party costs may be charged or passed through where applicable and permitted by law.

Project changes, delays, and dependencies

Service delivery may depend on timely access to client stakeholders, systems, accounts, content, feedback, approvals, credentials, data, and third-party services. Delays in providing required information or approvals may affect timelines, estimates, availability, and pricing.

Changes to scope, requirements, assumptions, integrations, compliance needs, or delivery priorities may require a revised estimate, change order, updated statement of work, or additional fees.

No professional, legal, or financial advice

Information on the website is provided for general business and technical planning purposes. It is not legal, financial, tax, accounting, compliance, or professional advice. You should consult appropriate professionals for advice specific to your situation.

Disclaimers

The website and general online features are provided on an as-is and as-available basis. We do not guarantee that the website, quote tools, forms, newsletter functionality, analytics, downloadable summaries, account features, or administrative tools will be uninterrupted, error-free, secure, or available at all times.

To the fullest extent permitted by law, Indigenux disclaims all warranties not expressly stated in a separate written agreement, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Limitation of liability

To the fullest extent permitted by law, Indigenux and its owners, employees, contractors, partners, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or loss of goodwill arising from or related to your use of the website or services.

Except where prohibited by law or stated otherwise in a separate written agreement, our total liability for claims arising from or related to the website or these Terms will not exceed the greater of the amount you paid to Indigenux for the specific service giving rise to the claim during the three months before the claim or one hundred dollars.

Indemnification

You agree to defend, indemnify, and hold harmless Indigenux and its owners, employees, contractors, partners, and service providers from claims, damages, liabilities, losses, costs, and expenses arising out of or related to your misuse of the website, your submitted content, your violation of these Terms, your violation of law, or your infringement of another party's rights.

Privacy

Our Privacy Policy explains how we collect, use, share, and protect personal information. By using the website or services, you acknowledge that we may process information as described in the Privacy Policy.

Changes to the website or Terms

We may update the website, service descriptions, quote tools, content, features, and these Terms from time to time. When we update these Terms, we will revise the date shown above. Continued use of the website or services after updated Terms are posted means you accept the updated Terms.

Termination

We may suspend or terminate your access to the website, account-based features, communications, or services if you violate these Terms, create security or legal risk, fail to pay amounts due, misuse our systems, or if continued access is no longer commercially or technically feasible.

Sections that by their nature should survive termination, including intellectual property, payment obligations, disclaimers, limitation of liability, indemnification, and dispute-related provisions, will survive termination.

Governing law and disputes

These Terms are governed by the laws of [YOUR STATE/PROVINCE/COUNTRY], without regard to conflict-of-law rules. Any disputes will be handled in the courts located in [YOUR VENUE], unless a separate written agreement states otherwise or applicable law requires a different forum.

Contact us

If you have questions about these Terms and Conditions, please contact us at legal@indigenux.com or through the contact form on our website.